Frequently Asked Questions

Alterations

Please call 301.355.4741 for Alterations

Do you accept all alterations?

Yes we do! From your delicate appliqué wedding gown to your favorite casual wear. Our team of expert seamstresses are able to address all of your alterations needs.

What is your turnaround time for alterations?

Please allot 2-4 weeks of alterations time for bridal gowns and/or formalwear. For casual wear, alterations range from 2 days to 2 weeks. Rush services are also available. 

What is the price range for alterations?

Our prices differ based upon the garment being altered. However we are known to produce skilled work at competitive prices. 

Do you alter garments  from other stores?

Yes we happily alter garments from other stores. 

Bridal Gowns

Do I have to make an appointment?

We require that you schedule an appointment for our very best attention to your iCONic day.

Can I come with my bridal party, family and/or friends?

Yes of course! Please note seating is most comfortable with 2-3 guests.

How far in advance do I need to order my gown?

Although we have gowns in stock for you to purchase, we recommend that you order your bridal gown at least 4-7 months ahead of your wedding date. This allows us to factor in any shipping and/or alterations changes. 

Do you alter gowns from other bridal stores?

Yes we do!

Bridal Pricing & Payments

What is the price range of your bridal gowns?

Our bridal gowns range from $1,000 to $3,000. Our average gown cost is $1,500. Prices are subject to change based on seasonal promotions and/or style availability. 

Do you offer any sales?

Our Sample Sale Gown section is available year-round for luxury, budget friendly options.

Stay tuned on social media for our annual Trunk Shows and Designer promotions as well!

What payment methods do you accept?

We accept all major credit/debit cards, check, cash & Paypal.

What is your return/exchange policy?

iCON does not accept returns or exchanges at this time.

Formal Wear

What Bridal Party attire do you offer?

We offer Bridesmaids, Mother of the Bride/Groom, Junior Bridesmaids & Flower Girl attire.

Do you rent or sell tuxedos?

At this time we do not offer Tuxedo rentals or purchases. 

What sizes are available? Do you offer plus sizes?

Our sizes range from 0 to size 30. Our iCONs are all shapes and silhouettes. We love it! 

For more information please contact us at 301.355.4741